Read this before moving any money
Only deposit from an account that you signed into through the genuine address, and only with a wallet that belongs to you. Payments sent from a wallet registered to somebody else can stall, because the names on the two accounts do not match.
The cashier screen itself states the amounts it accepts and any limits for the method you pick, so read those figures on the screen in front of you rather than relying on numbers quoted in chats.
About the pictures and the wallet marks
Step pictures here are drawings made for this site, showing the shape of each screen rather than photographs of a live cashier. The wallet logos further down are the real brand marks, included so the names are easy to recognise inside the cashier list.
The deposit steps
Six steps carry a payment from the cashier to your balance; the middle two happen inside your wallet app.
Sign in to your account
Deposits only exist inside a signed-in account, so complete the login routine first. If signing in is new to you, the login tutorial walks through it screen by screen.
Open the deposit section
Find the cashier area from the account menu or the balance display and choose the deposit option. It may sit under a wallet icon or the word Cashier, depending on the current layout.
Choose your wallet
Pick the wallet you actually hold from the list the cashier offers — bKash, Nagad and Rocket are the names Bangladeshi readers use most. Choosing a wallet you do not hold is the one mistake that cannot be corrected later in the flow.
Enter the amount
Type the amount you decided before opening the cashier, and check it once digit by digit. The screen shows the acceptable range for the chosen wallet at this point, so adjust here if your figure falls outside it.
Approve the payment in the wallet app
The cashier hands you over to your wallet app or shows instructions for sending the money, including the receiving number or a payment reference. Approve with your wallet PIN inside the wallet app only, and copy any reference exactly.
Return and watch the balance
Go back to the cashier and wait for the balance to update before doing anything else. Keep the wallet's confirmation message until the balance matches, because its transaction ID is the receipt for the whole deposit.
Wallet marks you will see in the cashier
The marks below are the same brands named in step three, shown at reading size. A mark appearing here does not promise that every account can use that method at every moment; the cashier's live list decides.
Deposit problems, first checks
Paid, but the balance has not moved
Give the cashier a short while, refresh the balance once, and then stop refreshing. If it still has not moved, contact the operator's support with the wallet transaction ID ready, since that ID lets them trace the payment.
Sent to the wrong number
Act inside the wallet app first, because wallet providers run the reversal process for mistaken sends. Tell the operator's support as well, but do not send a second payment hoping the two will cancel out.
The wallet app approved a different amount
Compare the amount in the wallet confirmation with the figure you typed in the cashier and note which one is wrong. Support can reconcile a mismatch only when you kept the confirmation message.
The cashier never offered my wallet
Method lists change with the account and the hour, so a missing wallet usually returns later rather than signalling a fault. Never route money through a stranger's wallet to work around a missing option.
After the money lands
Treat the first deposit as a test of the whole route: small, traceable and easy to ask about afterwards.
Keeping the wallet and the account in the same name makes every later question about money far easier to settle.
Questions about deposits that this page does not answer are collected on the FAQ page, alongside the account and safety questions readers send most.
Deposit Tutorial — questions and answers
Does TekkaBuzz.one process deposits?
No. Money moves only between your wallet and the operator's cashier; this site explains the screens and never receives, holds or forwards a payment.
Which wallet is best for a first deposit?
The one already on your phone in your own name, because familiarity with its confirmation screens matters more than any small difference between brands.
Where do I complain about a missing deposit?
Start with the operator's support and quote the wallet transaction ID from your confirmation message, since that reference is how payments are found in their records.